- Products
Huge Support Knowledgebase
Ticket Management System
Binaka- Features
- Ticket Formation
Ticket Administration
Security
E-Mail Management- Knowledgebase
Task Management
Form Builder App
Customize Your Theme
Company Setting- Apps
Marketplace Integration
Ecommerce Integration
Social Login
Single Sign On (SSO)
Form Builder App
File Viewer App
Seller Buyer Chat- Resources
- Products
- Huge Support Knowledgebase
- Ticket Management System
- Binaka
- Features
- Ticket Formation
- Ticket Administration
- Security
- E-Mail Management
- Knowledgebase
- Task Management
- Form Builder App
- Customize Your Theme
- Company Setting
- Apps
Apps
Ticket Administration
No more checking emails for queries. Get your queries generated as a Ticket with the UVdesk Helpdesk and provide exceptional support to the customers.
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Task Management
Task Creation by Ticket Threads In a situation where a lot of technicalities are involved
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Email Management
Convert your support query emails into a standard ticket for the better assistance.
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Multi Channel Support
Now you can have all the queries from all possible channels in one place.
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Knowledgebase
Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.
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Customize your Theme
It is a complete transformation of a portal to match up with the expectation of the users.
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Customer Follow Up
Boost your revenue with our Finest Customer Support Services which will make your customers amuse.
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Company Setting
Edit important information like Time format, Timezone, Default Priorities, Default Status, Default Mailbox of the tickets for the better management of the incoming tickets from all channels.
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Security
Your data, our responsibility. We follow the top most standard procedure to make UVdesk safe from all unwanted threats.
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Import Data
Import the data like agents, tickets, teams, groups, customers from the third-party helpdesk ( Zendesk, Freshdesk, osTicket, Help Scout) to UVdesk effortlessly.
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File Viewer App
It allows the agent or the customer to either view the document directly or to download it. The user can view Office files and Code files in the browser after installing this wonderful App.
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Form Builder App
Create a customizable form that suits the business requirements of the users without coding. Embed the custom form anywhere on the website and generate ticket after each form submission.
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Examine Agent’s Performance
Figure out the report, achievements of the agent to know about their performances and their scope of improvement so that you can provide the best quality of support to your customer. Track Customer ratings, Response Time for the transparent result.
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Social Media Apps
Connect your customers from all the possible channels with UVdesk and bring the query under one umbrella.
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Ticket Formation
Our responsibility to resolve your doubts with our impressive Ticket System.
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How can I help You!
Connect with your customer's query coming from the different eCommerce Channels under one platform and provide supreme quality of support to the customers.
Knowledge base
Stuck somewhere?
Search FAQ
Checkout the Frequently Asked Questions for better result
Support
Leave your problems to us. Create a ticket and get the solution from our skilled agents
Create Ticket
Schedule a Demo
Check out in-depth functionality of the helpdesk in real time by scheduling the demo
Set Time
Do you want to know more about this
Then you are at right place where you can provide all your support to your customer with managing all your assets for support.
Features
Products
Apps
Features
Products
