Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Form Builder app allows the user to merge the default labels and custom label together and create a new form as per your requirement. The user can embed the code easily into the HTML codes of their website and then this app will work seamlessly.
Want to Build a form that suits the business requirements which is both beautiful and effective at the same time then form builder is the correct choice for it. You can create contact forms within a few minutes. The reason being is so simple that you don’t have to write CSS or HTML.
You can add as many labels in this Form Builder. The user can manage the forms easily. When any user will enter data in the form then the ticket will be created on the UVdesk automatically. This is the speciality of Form Builder.
Basically, it is of two types- Embedded & Public URL. In Embedded, you will have two types – js Based & iFrame. Under “js Based & iFrame”, the user will have to copy the codes and paste in the HTML codes of their website.
You can use the Form Builder Application of UVdesk to create help desk form. Forms made using the Form Builder App are secure and a new ticket is created when any users submit the form.
By the help of Form Builder App, you can create multiple forms for your website for different purposes like you can create one form for the feedback, another form for any other services as per the requirement.
You can easily change the look fo the form. If you are looking to get additional information from customers, you can create custom fields and add to the form. Moreover, since you get the .js code to embed the form, you can easily customize the look by adding custom CSS to the code.
When you create a form using the Form Builder App, you get an embed code in the form of .js or iframe which you can then use to connect the form with the website.
If you do not want the form to be shown the website, instead redirect the customer to the helpdesk form, you also get the Public URL, to which you can send your customer to the helpdesk form.
Forms made using Form Builder App is devoid of any eCommerce framework, You can easily create forms and with the embed code, you can integrate with any eCommerce framework viz Magento, OpenCart, Shopify etc and CMS viz WordPress.
Click here- Installation & Configuration Guide
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