Service Level Agreement App | SLA Management Integration

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It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek

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UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky

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UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky

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Catalyst App For Your Support System

SLA

Saas

Free

A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and a client.

Set your own SLA. It’s a powerful tool to simplify the communication and commit your customer to provide ideal support by using some set of event, condition and take an action for getting update timely to your commitment.

Set a standard for your support service that how you are going provide support to your customer and what would be the procedure to get that committed support.

Now with the help of UVdesk-SLA app set attentiveness of your own customer support and automate the update so that your commitment could take place.

Click here – Installation and User Guide

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