About UVdesk

About UVdesk

At the start, due to the unavailability of dedicated support system, we have failed to manage the huge amount of customer queries on daily basis. After few months, we got one, but due to its lack of automated features, our customer support system again falls behind.

After been trying for few other similar support systems, the result were not convincing. Then we finally decided to build our own support system with dedicated ticket management and automated workflows, and from there UVdesk Helpdesk came into being.

Our Customer Success Stories

Discover how our solutions have helped our customers achieve their goals and drive success in their businesses.

It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!

Mr. Jamos Tan

C.E.O of Dasnietgek

UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.

Mr. Mojibola Fowowe

Founder of Jibosky

I highly recommend UVdesk. The features are great and the ticket system keeps me organized with customer inquiries, exchange requests, etc. The customer service team is great and if I ever need help or there is a glitch in the system, they attend to it right away. This is a great Helpdesk for a great price!

Alexis Castellano


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OpenSource HelpDesk Ticket System

UVdesk is also available as Open Source, and we collaborate with our wonderful community with over 41,474 downloads.

View on GitHub
UvDesk Download

Technologies we rely upon

As an organization, we have a clear objective to use the latest technologies. This is why we adopted standard Development practices. We believe these technologies should be at the core of delivering better customer support.

UvDesk Build on PHP UvDesk build on symfony UvDesk build on on backbone UvDesk build on mysql

Why only UVdesk?

We have made this tool on the basis of term that makes our product useful and usable.

Assured Quality Product

Strong Engineering Skills

Provide Reliable and Fast Support

Improved communication between customers and agents

Solutions for Emerging eCommerce Market


Company Behind the UVdesk

Organization which crafts software far enterprise level eCommerce business. Helping more than 80,000+ companies to scale their online business

Company Behind the UVdesk
Smart CEO Award

Top Enterprise Venture by SmartCEO

We awarded by Smart CEO for Startup 50 in their annual Startup 50 Awards 2018 .

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Webkul Deloitte Award

5 Times in a row

Deloitte Technology Fast 50 India

We won Deloitte Technology Fast 50 India, Achievement Award in 2015, 2016, 2017, 2018 & 2019.

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ISO & NSR Certified

Powerful Saas driven App

Multiple time featured in press

100% Satisfied Customer

100% secure App

Superior Tech Expertise

UvDesk Team

Our Team

Meet our best team ever, doing smart and hard work to us feel proud.

Meet Our Team

Webkul’s Products

Increase sale by better support

Shakehand with a company who deals in eCommerce since last 8 years