Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Convert your support query emails into a standard ticket for the better assistance.
Placeholders allow you to insert a snippet of codes (placeholders) at various point in your document, which is automatically replaced with their respective values at the time of execution.
Using placeholders, the process of manually looking up certain information required in a document is greatly simplified for you. You can create a certain e-mail template with the snippet of code that is necessary to be visible for your customers.
Pre-Defined email patterns with Name, Subject, and Body are sent as an automated response as an acknowledgement.
The owner can set various email templates for any event to keep the clients informed about their issues. You can create customized email templates by customizing its design and CSS to provide personalization on your email sent to the customers.
Shakehand with a company who deals in eCommerce since last 8 years
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