Coming soon...

UVdesk - BigCommerce Help Desk

UVdesk - Bagisto Order Fetch

UVdesk - SLA Activity Records

Recently Completed

UVdesk - SLA

UVdesk - YouTube

UVdesk - Notes on Customer

UVdesk - Customer Previous Ticket Listing App

UVdesk - Relevant Articles App

UVdesk - OneDrive

UVdesk - Google Drive

UVdesk - DropBox

UVdesk - Box

UVdesk - Google Translate

UVdesk - Translate Content

UVdesk - Amazon Seller Central Messaging

UVdesk - Mercadolibre Messaging

UVdesk - eBay Messages

Better Reporting and Insights

Convert Facebook messages into the UVdesk ticket

UVDesk- CS-Cart Free Helpdesk Ticket System

UVdesk - Follow Ups

UVdesk - Agent Activity

UVdesk - Customer rating

UVdesk - Marketing announcement

UVdesk - Agent last reply on ticket list

UVdesk - Knowledge Quick search added

UVdesk - Ticket reply source code icon

UVdesk - Signature privilege

Recently Updated

UVdesk - Email Delivery Status for Mails to Customer

15 Dec 2017

Keep an eagle eye on customer support and Make it matchless. Get the exact update about email delivery to Customer with the help of Email Delivery Status.

UVdesk - Progressive Web App (PWA)

15 Dec 2017

Progressive Web App (PWA) is a term used to denote web applications that use the latest web technologies.With the latest upgrade to PWA, now you can use UVdesk seamlessly on your smartphone like a native mobile app with features like offline syncing, mobile view UI, faster page load and addition to the home screen.

Ticket Creation For Disqus

15 Dec 2017

Convert the discussion of Disqus into ticket for the efficient handling.

Magento 1 SSO

15 Dec 2017

Enable customer login through your Online Store built on top of Magento 1 SSO

Ticket creation for eBay messaging

28 Dec 2017

Remove unwanted or fake query by the Order Validation Process where you can fetch the order related data and messages on the support ticket and provide attention to the deserving customers.

UVdesk eCommerce Helpdesk

13 Aug 2018

Complete helpdesk for Shopify merchants to manage all the support process from store's admin panel.

Form Builder App

13 Aug 2018

Now create secure Forms to use anywhere, with updated terms & condition as per EU regulation GDPR (General Data Protection Regulation).

Follow up Timer -icons on ticket list

15 Feb 2021

Follow Up timer icon feature will send the pre-set automated reply to the customer as systematized by the owner or assigned agent.

Knowledgebase Article,category,folder structure update on admin

20 Mar 2021

Knowledgebase Article,category,folder structure update on admin so that provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.

UVdesk - Customer note editor added

11 Apr 2021

Customer note can contain common information about Customer which will be visible on all Tickets of that Customer to all Agents.

UVdesk - Help scout import functionality updates

03 May 2021

Help Scout Data Import", you can import your existing data like Users, Customers, Mailboxes & Tickets from your Help Scout Helpdesk to UVdesk Helpdesk.

UVdesk -Ticket ID show at customer panel

22 Jun 2021

Ticket ID must be displayed at customer panel.

Pending reply ticket icons added

29 Jul 2021

Pending reply ticket icons added, boost your revenue with our Finest Customer Support Services which will make your customers amuse.

Increase sale by better support

Shakehand with a company who deals in eCommerce since last 8 years