Road Map

15 Dec 2017

Keep an eagle eye on customer support and Make it matchless. Get the exact update about email delivery to Customer with the help of Email Delivery Status.

15 Dec 2017

Progressive Web App (PWA) is a term used to denote web applications that use the latest web technologies.With the latest upgrade to PWA, now you can use UVdesk seamlessly on your smartphone like a native mobile app with features like offline syncing, mobile view UI, faster page load and addition to the home screen.

15 Dec 2017

Convert the discussion of Disqus into ticket for the efficient handling.

15 Dec 2017

Enable customer login through your Online Store built on top of Magento 1 SSO

28 Dec 2017

Remove unwanted or fake query by the Order Validation Process where you can fetch the order related data and messages on the support ticket and provide attention to the deserving customers.

13 Aug 2018

Complete helpdesk for Shopify merchants to manage all the support process from store's admin panel.

13 Aug 2018

Now create secure Forms to use anywhere, with updated terms & condition as per EU regulation GDPR (General Data Protection Regulation).