Coming soon...

Web Installer Updates

Reporting and Analytics

LDAP integration

Migration with another helpdesk

Social channel integration

Progress Bar

Prerequisite requirement checks added on webinstaller

Recently Completed

RECAPTCHA settings

UVDesk Current Version visibility on Dashboard

UVDesk Opensource- Amazon order fetch app

UVDesk Opensource- Prestashop order fetch app

UVDesk Opensource- Shopify order fetch app

UVDesk Opensource- Magento 2order fetch app

Customer Previous Ticket Listing App

UVDesk-Custom field Adons

UVdesk -Form Builder Adons

Agent Activity

Marketing Announcement

Composer 2 Compatibility

Recently Updated

JQuery updated

28 Jan 2021

The code is hosted and developed in the jQuery GitHub repository.

Article editor

15 Feb 2021

The support agents if they have a privilege can add and organize solution articles under the category and folders within the support portal so that your customers can quickly browse through them in their self-service portal.

Translation added for Multiple locale

18 Mar 2021

This will enhance and streamline customer support experience, as the customer will have access to translate their support page as well as the whole Knowledgebase/FAQ page into the desired language.

Security updates- Strong Password support

14 Apr 2021

Your data, our responsibility. We follow the top most standard procedure to make UVdesk safe from all unwanted threats. There is restrictions added i.e. need to specify the required length whenever fix out password.

Agent Last Reply Option in ticket list

02 May 2021

UVdesk – Agent Activity view to serve a better experience for your customers. At the ticketing system last reply hours is also displayed.

Documentation updates

29 Jul 2021

A fully-functional UVDesk Community Edition project skeleton packaged along with the bare essential utilities that you can use to develop your own custom helpdesk solutions.

Increase sale by better support

Shakehand with a company who deals in eCommerce since last 8 years