UVdesk Open Source

An Enterprise Level "FREE" Helpdesk Ticket System

Built on

Bringing better communication approach in the eCommerce world using Standard Symfony PHP framework.

Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer support experience.


Why Open Source?

Every business is unique, so the Helpdesk system must be flexible for the customization to be fit as per the requirement.

Now, anyone can inspect, modify or utilize the source code of Symfony component-based Enterprise Open Source Helpdesk to deliver better customer support or to build modules on it.

UVdesk Open Source Clients

Client's list who built custom helpdesk for delivering best customer support.

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Mind Spark Technologies

Mind Spark Technologies

Our Impact Contributor

The UVdesk team is nice and ready to help you.

The design of UVdesk is the most beautiful and easy that i found on the web.

I tested and tried many software and other help desk solution but recently i really falled in love with the UVdesk solutions.

Marco Borla



UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support.


Customize your helpdesk by giving meaning to a specific organization, company, product, or service by creating and shaping through Branding. View More

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Highly Customizable

It is created with the Symfony PHP framework to be highly customizable for the complex customer support requirements of any trade. View More

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Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.

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Email Management

Convert your support query emails into a standard ticket for the better assistance.

Mailbox Configuration

Set up your support email to automatically convert incoming emails into Opesource UVDesk Helpdesk Tickets for efficient oversight and improved customer support. View More

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Saved Replies

Rather than writing the same response for every ticket from the same client, save time by creating a standard response that you can use to address any ticket from that customer. View More

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Ticket Formation

No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience. View More

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Ticket Management

Get all the queries generated as tickets,  hold, manage, and route the inquiries using smart tools to distribute work among teams for an instant and better customer support experience. View More

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User Management

Easily scale and streamline your customer support with countless agents, teams, and groups. View More

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Set-up your helpdesk for automatic actions when defined events take place.

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Read more about the standard features which are created to meet with your business requirement for providing better customer support experience.

More Features

Easy to Setup and Host

UVdesk Open Source Helpdesk is build on

They are usually applied to run dynamic websites or web apps.

We used all together to make UVdesk Open Source easy to set up and host on any hosting which supports LAMP/LEMP

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composer create-project uvdesk/community-skeleton helpdesk-project

php bin/console uvdesk:configure-helpdesk



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Use coupon code: UVDESK50 to get 50% off your first month invoice!

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One-Click installation

One-Click Installation

Now you can easily install UVdesk using just one click via softaculous.

Installation Guide

Module Integration

UVdesk Open Source has extended the capabilities which can be used for developing modules on it plus easy to scale and enhanced to offer reliable support experience to your customers.


Contribute to

Enterprise Open Source Helpdesk

UVdesk Team is constantly serving to make customer support software feature rich and way flexible to make it a fit helpdesk for any trade. We wish you to join the community to make this Enterprise Helpdesk more featureful and fault free.

Fork on Github

Stay Tuned

The added features, upcoming integrations and announcements related to UVdesk Open Source Helpdesk and keep yourself tutored with our blogs.