Leading Customer
Our team is always ready to help! !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Open Source Customer
Customers
Built on
Bringing better communication approach in the eCommerce world using Standard Symfony PHP framework.
Every business is unique, so the Helpdesk system must be flexible for the customization to be fit as per the requirement.
Now, anyone can inspect, modify or utilize the source code of Symfony component-based Enterprise Open Source Helpdesk to deliver better customer support or to build modules on it.
Companies of several industries use UVdesk for delivering flawless customer support.
University Of Baghdad
hsp.uobaghdad.edu.iq/en
Iraq
Open University of Sri Lanka
helpdesk.ou.ac.lk/
Sri Lanka
National AIDS Commission
nac-helpdesk.uvdesk.com/en/
Malawi
UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support.
Customize your helpdesk by giving meaning to a specific organization, company, product, or service by creating and shaping through Branding. View More
It is created with the Symfony PHP framework to be highly customizable for the complex customer support requirements of any trade. View More
Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.
Convert your support query emails into a standard ticket for the better assistance.
Set up your support email to automatically convert incoming emails into Opesource UVDesk Helpdesk Tickets for efficient oversight and improved customer support. View More
Rather than writing the same response for every ticket from the same client, save time by creating a standard response that you can use to address any ticket from that customer. View More
No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience. View More
Get all the queries generated as tickets, hold, manage, and route the inquiries using smart tools to distribute work among teams for an instant and better customer support experience. View More
Easily scale and streamline your customer support with countless agents, teams, and groups. View More
Set-up your helpdesk for automatic actions when defined events take place.
Read more about the standard features which are created to meet with your business requirement for providing better customer support experience.
UVdesk Open Source Helpdesk is build on
They are usually applied to run dynamic websites or web apps.
We used all together to make UVdesk Open Source easy to set up and host on any hosting which supports LAMP/LEMP
composer create-project uvdesk/community-skeleton helpdesk-project
php bin/console uvdesk:configure-helpdesk
Managed VPS hosting powered by enterprise-grade SSD and 99.99% uptime guarantee.
Use coupon code: UVDESK50 to get 50% off your first month invoice!
Now you can easily install UVdesk using just one click via softaculous.
UVdesk Open Source has extended the capabilities which can be used for developing modules on it plus easy to scale and enhanced to offer reliable support experience to your customers.
Contribute to
UVdesk Team is constantly serving to make customer support software feature rich and way flexible to make it a fit helpdesk for any trade. We wish you to join the community to make this Enterprise Helpdesk more featureful and fault free.
The added features, upcoming integrations and announcements related to UVdesk Open Source Helpdesk and keep yourself tutored with our blogs.
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