Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
It is a complete transformation of a portal to match up with the expectation of the users.
Upload your own Logo & Banner to make your support portal look ravishing. Upload logo and banner for providing your identity to your customers.
The owner or the agent ( if the privilege is granted) can set fresh and soothing colours of the background, links, links hover and article without any complexity involved, all in just a single click.
On the front-end, it will look genuine after the upload of the logo, banner.
Now you can access your UVdesk account with a custom domain name with the help of Custom Canonical Name.
Set your Canonical Name and whenever your clients will go to the custom Canonical Domain Name, then they will be redirected to your main UVdesk domain Account.
By Login Required To Create Tickets option, you can validate that no ticket is created for any guest user. The customer would have their account in your UVdesk Portal and then by login they can create tickets.
It helps in reducing spam tickets. By Ticket Create Option option on the front-end, you can allow your customers to create tickets. Without this option, the customer can create ticket after they sign-up or login into the UVdesk Portal.
You can change the portal view with the help of custom CSS. Just upload the HTML document with your information and style and then design, the format will be changed on the front-end as per the uploaded HTML document.
Shakehand with a company who deals in eCommerce since last 13 years
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