Now you can access your UVdesk account with a custom domain name with the help of Custom Canonical Name.
Set your Canonical Name and whenever your clients will go to the custom Canonical Domain Name, then they will be redirected to your main UVdesk domain Account.
Ticket Create Option & Login Required To Create Tickets
By Login Required To Create Tickets option, you can validate that no ticket is created for any guest user. The customer would have their account in your UVdesk Portal and then by login they can create tickets.
It helps in reducing spam tickets. By Ticket Create Option option on the front-end, you can allow your customers to create tickets. Without this option, the customer can create ticket after they sign-up or login into the UVdesk Portal.
You can change the portal view by the help of custom CSS. Just upload the HTML document with your information and style and then design, format will be changed on the front-end as per the uploaded HTML document.
How can I help You!
Connect with your customer's query coming from the different eCommerce Channels under one platform and provide supreme quality of support to the customers.
Stuck somewhere? Checkout the Frequently Asked Questions for better result
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