Task Creation by Ticket Threads

In a situation where a lot of technicalities are involved in the ticket then this technical section is allotted to the technical expertise/group. In accordance to the threads (thread wise) tasks can be added to the tickets to various agents.

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Set Deadline

Set a completion time for the task assigned to your support agents which will make sure that the work is completed on time with efficiency.

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Increase sale by better support

Shakehand with a company who deals in eCommerce since last 8 years

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