Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
(English) Task Creation by Ticket Threads In a situation where a lot of technicalities are involved
В ситуации, когда в билете задействовано много техники, данный технический раздел отводится технической экспертизе/группе. В соответствии с потоками (нитями мудрый) задачи могут быть добавлены к билеты на различные агенты.
Задайте время выполнения задачи, назначенной агентам службы поддержки, которое обеспечит своевременное выполнение работы.
Shakehand with a company who deals in eCommerce since last 8 years
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