Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Criação de tarefas por Bilhete de Threads Em uma situação onde um monte de aspectos técnicos envolvidos
Em uma situação onde um monte de aspectos técnicos envolvidos no bilhete, em seguida, esta seção técnica é atribuído à experiência técnica/grupo. De acordo com os threads (thread sábio) tarefas podem ser adicionadas para os bilhetes para os diferentes agentes.
Definir um tempo de conclusão para a tarefa atribuída aos agentes de suporte que irá certificar-se de que o trabalho seja concluído no tempo com eficiência.
Shakehand with a company who deals in eCommerce since last 8 years
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