Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
UVdesk offers complete Help Desk for Shopify merchants to convert their customer inquiry coming from different channels into one place for delivering excellent customer service.
1 MINUTE INTRO
UVdesk help desk allows their users to convert the inquiries coming from diverse channels (social, e-commerce, marketplaces, emails, forms, etc) into service tickets for the better dealing.
Get all your customers' service inquiries generated by diverse channels on your Shopify Admin Panel in the form of ticket, communicate with your customer and resolve their issue.
You can handle all service tickets either from Shopify Admin panel or from UVdesk Admin Panel.
Get all the Order Related Details on your right sidebar using Shopify Order Fetch app for the order validation to escape from the fake query.
Real-time order validation is helpful in priorities the ticket and resolving the issue accordingly.
Get all your customer details on the service ticket like customer name and email address, previous ticket history, order details and reviews all at one place.
BEN & JODY
New York, USA
Tac City Goods Co.
Seattle, Washington (USA)
Newcastle, United Kingdom
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