Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
LLM based Instant AI Chatbot assistance, ticket automation, and seamless interaction for efficiency.
We specialize in developing intelligent AI chatbots, seamlessly automating tasks, providing 24/7 support, and delivering domain-specific expertise for businesses.
Quick Response Time
Ensures quick response times by instantly addressing customer queries and automating ticket creation and management for prompt support.
Low ticket volumes
Automate responses, provide instant solutions, guide users effectively
User-friendly setup and clear documentation for rapid setup & deployment
AI chatbots scale support for business growth without added workforce
Automates tasks, lessens workload, ensures 24/7 support efficiency
High Customer Satisfaction
Enhance customer satisfaction by providing instant, accurate responses and efficient query resolution
FAQs answered instantly with Binaka
Quickly provide answers to FAQs, reducing the need for users to manually search, thus increasing the knowledgbase efficiency.
Content creation for knowledgebase
Assist in generating content for knowledgebase articles by extracting information from existing sources, FAQs etc.
Automated Ticket Creation
Help users generate support tickets by collecting issue details, categorizing problems, and initiating ticket creation in UVdesk
Customer Follow Up
Efficiently managing interactions improves response times and enhances customer satisfaction
Unlock seamless support with our AI chatbot integrated across multiple platform
Swiftly address customer emails, ensuring prompt responses to common queries for an efficient and satisfying experience.
Interact with the chatbot on our website for instant assistance, enhancing user support before submitting tickets or queries.
Enables the chatbot to handle initial queries on social media, ensuring rapid responses and proactive engagement.
Enable support via integrated chatbot in mobile app, tailored through mobile app development.
You will receive 24*7 support from our end, our support staff will listen to your questions and provide you with the best solution for a successful business relationship.
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