(English) No more checking emails for queries. Get your queries generated as a Ticket with the UVdesk Helpdesk and provide exceptional support to the customers.
View More(English) Task Creation by Ticket Threads In a situation where a lot of technicalities are involved
View More(English) Convert your support query emails into a standard ticket for the better assistance.
View More(English) Now you can have all the queries from all possible channels in one place.
View More(English) Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.
View More(English) It is a complete transformation of a portal to match up with the expectation of the users.
View More(English) Boost your revenue with our Finest Customer Support Services which will make your customers amuse.
View More(English) Edit important information like Time format, Timezone, Default Priorities, Default Status, Default Mailbox of the tickets for the better management of the incoming tickets from all channels.
View More(English) Your data, our responsibility. We follow the top most standard procedure to make UVdesk safe from all unwanted threats.
View More(English) Import the data like agents, tickets, teams, groups, customers from the third-party helpdesk ( Zendesk, Freshdesk, osTicket, Help Scout) to UVdesk effortlessly.
View More(English) It allows the agent or the customer to either view the document directly or to download it. The user can view Office files and Code files in the browser after installing this wonderful App.
View More(English) Create a customizable form that suits the business requirements of the users without coding. Embed the custom form anywhere on the website and generate ticket after each form submission.
View More(English) Figure out the report, achievements of the agent to know about their performances and their scope of improvement so that you can provide the best quality of support to your customer. Track Customer ratings, Response Time for the transparent result.
View More(English) Progressive Web App is a web application which applies enhanced and modern web abilities to provide app-like action to the user.
View More(English) Connect your customers from all the possible channels with UVdesk and bring the query under one umbrella.
View More(English) Our responsibility to resolve your doubts with our impressive Ticket System.
View MoreHelp Desk Migration is an automated data migration tool which allows transferring your records from the helpdesk you’re currently using to UVdesk and vice-versa.
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