领先客户
团队随时准备帮助您！
它帮助我们在经营您的业务、客户服务时做最重要的事情。您必须能够回答客户的问题，还有什么比在 Opencart 中回答更好的呢！没有那么多，如果不是“没有”，在管理环境中提供这样的系统。很简单！
Jamos Tan 先生
Dasnietgek 首席执行官
专为满足您对完美在线客户支持的要求而设计的功能。
UVdesk 在处理我们业务的客户关系方面发挥了很大的作用和帮助。在 UVdesk 的帮助下，我们已经能够建立一个完全专业的客户服务台系统，并且业务的这方面得到了充分的照顾，我们可以更加专注于扩展。
Mojibola Fowowe先生
吉博斯基创始人
适用于您的支持系统的 Catalyst 应用程序
开源客户
顾客
A root to enlighten your mind with innovative prospects for the business.
It is a centralized reservoir for information: a public library, a database of related information about a specific topic. It is really important to know what is being written. One needs to be updated all the time whether it’s for a customer’s need or about the knowledge level of oneself.
With the assistance of it, the customers can help themselves by acquiring knowledge from rich KB articles and this has reduced the volume of incoming tickets which throws a positive light on your help desk.
Folder
The folder can be created as per the requirements of the department related to various issues.
Category
The categories provide a path to the customer so that they can go to the right knowledge base to clear their doubts.
Article
A knowledge base or articles are saved documents from which a customer can fetch valuable information.
Knowledge base software allows you to manage and share your team's internal knowledge, as well as create an online support center for your customers. Knowledge bases provide your customers with a hosted help center so they can find answers on their own before starting a chat or when your support team isn't available. In addition, your support team can ask questions they don't already know the answer to when they need assistance.
Most people prefer to find their own answers. Give your website users access to self-service 24*7, even if there is no support team available.
Your support team does not have to learn all of the answers. They have a knowledge base where they can rapidly look up answers to clients' questions.
UVdesk is available in multiple languages. Change the language as per your zone and your customers' needs. Even your customers can change the language view by themselves effortlessly.
Login from your CMS eCommerce Online store or from Social Media and come on board of UVdesk.
Customize the layout by selecting the most excellent option for the blueprint of the front end of your Support Site. Select the best option for the layout and engage your customers in the ocean of the knowledge base.
You can manage the navigation of your support portal from your end and seamlessly. Add numerous buttons with links on the portal for better assistance from your customers.
If you're looking to purchase a plan at an affordable price, you're in luck! There are different plans available in UVdesk to fulfill your requirements.By comparing different plans, researching promotions, and considering your specific requirements, you can find the perfect plan.
You can book a live demo to discuss 24*7. By scheduling a live demo, you can ask questions, address specific concerns, and gain a deeper understanding of how the product or service can meet your unique needs. It's a valuable chance to see the potential and value that await you, empowering you to make informed decisions with confidence.
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