它帮助我们在经营您的业务、客户服务时做最重要的事情。您必须能够回答客户的问题，还有什么比在 Opencart 中回答更好的呢！没有那么多，如果不是“没有”，在管理环境中提供这样的系统。很简单！
Jamos Tan 先生
UVdesk 在处理我们业务的客户关系方面发挥了很大的作用和帮助。在 UVdesk 的帮助下，我们已经能够建立一个完全专业的客户服务台系统，并且业务的这方面得到了充分的照顾，我们可以更加专注于扩展。
适用于您的支持系统的 Catalyst 应用程序
Customize your helpdesk by giving meaning to a specific organization, company, products or services by creating and shaping through Branding.
Developing or maintaining enterprise level software is not easy thus we've built this open source helpdesk on LAMP/LEMP Stacks which is known to be used for running dynamic websites or web applications.
As it is created with the Symfony PHP framework to be highly customizable for the complex customer support requirement of any trade.
A smart way to give a self-served appropriate description prior to the customers and let them find out a quick solution from up to dated knowledgebase articles to reduce the inquiry count.
Release unanswered emails simply pre-configure your multiple support email address with UVdesk helpdesk and convert coimng emails into service tickets for the standard supervision to route and deliver quick support.
Configure your support email address with the mailbox to never miss out any lead as it converts all the coming emails into the Helpdesk Ticket for the standard supervision and better customer support.
UVdesk Open Source has extended the capabilities which can be used for developing modules on it plus easy to scale and enhanced to offer reliable support experience to your customers.
The standard code of enterprise open source helpdesk system is open and anyone can inspect, modify and utilize the code based on their requirement.
Save your time and work smartly, If you often type the same message to customers, you can add it here to save time.
No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience.
Get all the queries generated as Tickets, hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.
A smart way to find out tickets again by tagging some bit information related to the ticket.
Easily scale and streamline your customer support with countless agents, team, and groups.
Save time from using pre-set workflow based on events and conditions to automate actions also helps to escape from executing manual steps in every fixed interval of time.
Some of our site pages utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about site activity. Some cookies and other technologies may serve to recall personal information previously indicated by the site user. You may block cookies, or delete cookies, by adjusting the appropriate settings on your browser. Please consult the HELP menu of your browser to learn how to do this. If you block or delete cookies you may find the usefulness of our site to be impaired.