CEO von Dasnietgek
Gründer von Jibosky
Customize your helpdesk by giving meaning to a specific organization, company, products or services by creating and shaping through Branding.
Developing or maintaining enterprise level software is not easy thus we've built this open source helpdesk on LAMP/LEMP Stacks which is known to be used for running dynamic websites or web applications.
As it is created with the Symfony PHP framework to be highly customizable for the complex customer support requirement of any trade.
A smart way to give a self-served appropriate description prior to the customers and let them find out a quick solution from up to dated knowledgebase articles to reduce the inquiry count.
Release unanswered emails simply pre-configure your multiple support email address with UVdesk helpdesk and convert coimng emails into service tickets for the standard supervision to route and deliver quick support.
Configure your support email address with the mailbox to never miss out any lead as it converts all the coming emails into the Helpdesk Ticket for the standard supervision and better customer support.
UVdesk Open Source has extended the capabilities which can be used for developing modules on it plus easy to scale and enhanced to offer reliable support experience to your customers.
The standard code of enterprise open source helpdesk system is open and anyone can inspect, modify and utilize the code based on their requirement.
Save your time and work smartly, If you often type the same message to customers, you can add it here to save time.
No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience.
Get all the queries generated as Tickets, hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.
A smart way to find out tickets again by tagging some bit information related to the ticket.
Easily scale and streamline your customer support with countless agents, team, and groups.
Save time from using pre-set workflow based on events and conditions to automate actions also helps to escape from executing manual steps in every fixed interval of time.
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