A Complete Knowledge Base for Learning and Growth

A root to enlighten your mind with innovative prospects for the business.

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A Complete Knowledge Base for Learning and Growth

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Treasury of Knowledge base

It is a centralized reservoir for information: a public library, a database of related information about a specific topic. It is really important to know what is being written. One needs to be updated all the time whether it’s for a customer’s need or about the knowledge level of oneself.

Treasury of Knowledge base

Manage Knowledge base

With the assistance of it, the customers can help themselves by acquiring knowledge from rich KB articles and this has reduced the volume of incoming tickets which throws a positive light on your help desk.

Folder

Folder

The folder can be created as per the requirements of the department related to various issues.

Folder

Category

The categories provide a path to the customer so that they can go to the right knowledge base to clear their doubts.

Folder

Article

A knowledge base or articles are saved documents from which a customer can fetch valuable information.

How to setup

What is a Knowledge base?

Knowledge base software allows you to manage and share your team's internal knowledge, as well as create an online support center for your customers. Knowledge bases provide your customers with a hosted help center so they can find answers on their own before starting a chat or when your support team isn't available. In addition, your support team can ask questions they don't already know the answer to when they need assistance.

Customers Knowledge base
Support Team Knowledge base

Customers Knowledge base

Most people prefer to find their own answers. Give your website users access to self-service 24*7, even if there is no support team available.

Support Team Knowledge base

Your support team does not have to learn all of the answers. They have a knowledge base where they can rapidly look up answers to clients' questions.

Multilingual Support

Multilingual Support

UVdesk is available in multiple languages. Change the language as per your zone and your customers' needs. Even your customers can change the language view by themselves effortlessly.

Single Sign On

Login from your CMS eCommerce Online store or from Social Media and come on board of UVdesk.

Single Sign On
Customizable Layout

Customizable Layout

Customize the layout by selecting the most excellent option for the blueprint of the front end of your Support Site. Select the best option for the layout and engage your customers in the ocean of the knowledge base.

Manage Navigation Bar

You can manage the navigation of your support portal from your end and seamlessly. Add numerous buttons with links on the portal for better assistance from your customers.

Manage Navigation Bar
Available at an Affordable Price

Available at an Affordable Price

If you're looking to purchase a plan at an affordable price, you're in luck! There are different plans available in UVdesk to fulfill your requirements.By comparing different plans, researching promotions, and considering your specific requirements, you can find the perfect plan.

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Book Your Live Demo

Book Your Live Demo

You can book a live demo to discuss 24*7. By scheduling a live demo, you can ask questions, address specific concerns, and gain a deeper understanding of how the product or service can meet your unique needs. It's a valuable chance to see the potential and value that await you, empowering you to make informed decisions with confidence.

جدولة- A-DEMO
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