UVdesk Open Source

An Enterprise Level "FREE" Helpdesk Ticket System

Built on

Bringing better communication approach in the eCommerce world using Standard Symfony PHP framework.

Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer support experience.

why-opensource

Why Open Source?

Every business is unique, so the Helpdesk system must be flexible for the customization to be fit as per the requirement.

Now, anyone can inspect, modify or utilize the source code of Symfony component-based Enterprise Open Source Helpdesk to deliver better customer support or to build modules on it.

UVdesk Open Source Clients

Client's list who built custom helpdesk for delivering best customer support.


View All Clients
Charitybay

Charitybay

Colligso

Colligso

Mind Spark Technologies

Mind Spark Technologies

Our Impact Contributor

The UVdesk team is nice and ready to help you.

The design of UVdesk is the most beautiful and easy that i found on the web.

I tested and tried many software and other help desk solution but recently i really falled in love with the UVdesk solutions.

Marco Borla

Italy

Features

UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support.

Branding

Customize your helpdesk by giving meaning to a specific organization, company, products or services by creating and shaping through Branding. View More

Read More

Highly Customizable

As it is created with the Symfony PHP framework to be highly customizable for the complex customer support requirement of any trade.

Read More

Knowledgebase

Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.

Read More

Email Management

Convert your support query emails into a standard ticket for the better assistance.

Mailbox Configuration

Configure your support email address with the mailbox to never miss out on any lead as it converts all the coming emails into the Helpdesk Ticket for standard supervision and better customer support.

Read More

Saved Replies

Save your time and work smartly, If you often type the same message to customers, you can add it here to save time. View More

Read More

Ticket Formation

No more checking emails frequently. Get every email inquiries generated as a Ticket with UVdesk Open Source Helpdesk and instantly deliver better customer support experience. View More

Read More

Ticket Management

Get all the queries generated as Tickets,  hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience. View More

Read More

User Management

Easily scale and streamline your customer support with countless agents, team, and groups. View More

Read More

Workflow

Set-up your helpdesk for automatic actions when defined events take place.

Read More

Read more about the standard features which are created to meet with your business requirement for providing better customer support experience.

More Features

Easy to Setup and Host

UVdesk Open Source Helpdesk is build on

They are usually applied to run dynamic websites or web apps.

We used all together to make UVdesk Open Source easy to set up and host on any hosting which supports LAMP/LEMP

1 2 3 4 5 6 7 8 9 10

composer create-project uvdesk/community-skeleton helpdesk-project

php bin/console uvdesk:configure-helpdesk

RoseHosting

RoseHosting

Managed VPS hosting powered by enterprise-grade SSD and 99.99% uptime guarantee.

Use coupon code: UVDESK50 to get 50% off your first month invoice!

View Details
One-Click installation

One-Click Installation

Now you can easily install UVdesk using just one click via softaculous.

Installation Guide
module-image

Module Integration

UVdesk Open Source has extended the capabilities which can be used for developing modules on it plus easy to scale and enhanced to offer reliable support experience to your customers.

VIEW APPS LIST

Contribute to

Enterprise Open Source Helpdesk

UVdesk Team is constantly serving to make customer support software feature rich and way flexible to make it a fit helpdesk for any trade. We wish you to join the community to make this Enterprise Helpdesk more featureful and fault free.

Fork on Github

Stay Tuned

The added features, upcoming integrations and announcements related to UVdesk Open Source Helpdesk and keep yourself tutored with our blogs.