UVdesk Open Source is free fully-functional helpdesk software, designed on very famous framework which recongnize among all developer such as Symfony, a PHP framework.
In this Post, you will find a comprehensive guide for Open Source Helpdesk Installation process on CentOS – UVdesk.
Open Source Helpdesk Installation Process On CentOS
Prerequisites to install Open Source Helpdesk on CentOS:
- Processor: 1.60GHz or higher
- RAM: 3GB or higher
Check Below Cases:
Before setting up your project check below things and make changes accordingly:
Case 1. A web server might don’t have permission to allow overriding of the Apache config on a per-directory basis In httpd.conf , Allow Override needs to be set to All for the directory block as mention below:
Options Indexes FollowSymLinks
Require all granted
Case 2. If your database password contains some special character(such as #$%@) then change your password and make it without special character.
Case 3. locate .env file in your project and make sure APP_ENV=dev when you are doing your setup.
Case 4. Allow read-write permission for your project by chmod 777
Case 5. And also check max execution time if it is 30 sec then increase it. Check here.
Restart your server.
Lastly, clear your project cache by:
php bin/console c:c
Also, check some references which comes while setup project: https://github.com/uvdesk/community-skeleton/issues/161
Once you’ll be done, follow below steps to install open Source helpdesk:
Steps To Install Open Source Helpdesk Ticketing System On CentOS:
Install the community-skeleton project via composer using the below-structured command:
composer create-project uvdesk/community-skeleton helpdesk-project
Download ZIP as per your System’s PHP version.
Browse your installed helpdesk project for example – http://domain/installed_folder/public/
Set Up Helpdesk
Evaluating System Requirement
Create Super Admin Account
The UVdesk Helpdesk Has Been Installed Fully