UVdesk Open Source is an enterprise-level helpdesk system developed using the Symfony component As it is highly flexible, easy, and user-friendly for the fast development of App or feature. Installing UVdesk Locally on Your Mac With MAMP: Not using Mac? Refer our previous blogs Installation guide for WAMP? Installation guide for Ubuntu? Before proceeding with installation, there are a few things you need to make sure that you have already installed, These are: Hardware Requirement Processor: 1.60GHz or higher RAM: 3GB or higher Software Requirement Composer: Composer 2 PHP Version: PHP 7.2 or Higher Web server: Apache, Nginx PHP extensions: PHP IMAP and PHP Mailparse Database required: MySQL Prepared package: WAMP(for windows), XAMPP(for Windows and Mac), MAMP(for Mac) Installation Instruction to Install Open Source Helpdesk on Mac With MAMP – Step 1 – Install the community-skeleton project via composer using the below-structured command on WAMP: Clear Cache: composer clear-cache 1 composer clear-cache Create Project: composer create-project uvdesk/community-skeleton helpdesk-project --stability dev 1 composer create-project uvdesk/community-skeleton helpdesk-project --stability dev OR Download ZIP as per your System’s PHP version and extract it into your document root, you can check your document root from your php.info file. Check Following Cases: Before setting up your project check the below things and make changes accordingly: Case 1. A web server might don’t have permission to allow overriding of the Apache config on a per-directory basis. In apache2.conf, Allow Override needs to be set to All for the directory block as mentioned below: <Directory /home/users/www> Options Indexes FollowSymLinks AllowOverride All Require all granted Case 2. If your database password contains some special character(such as #$%@) then change your password and make it without special character. Case 3. locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup. Case 4. Allow read-write permission for the below file & folder: For .env file – chmod 775 -R path of .env file of UVdesk project For var folder -chmod 775 -R path of var folder of UVdesk project For config folder – chmod 775 -R path of config folder of UVdesk project Case 5. And also check max execution time if it is 30 sec then increase it. Check here. Step 2 – Browse your installed helpdesk project for example – http://domain/installed_folder/ Step 3 – Now browse – http://domain/installed_folder/public/ Set Up Helpdesk Step 4 – Evaluating System Requirement Note: To enable the IMAP/mail parser you can have a look here: https://webkul.com/blog/how-to-add-an-extension-imap-and-mailparse-on-windows-linux-mac/ Step 5 –Database Configuration Step 6 – Create Super Admin Account Step 7 – Website Configuration Step 8 – Install Now Step 9 – Database Migration Step 10 – The Helpdesk Has Been Installed Successfully on Mac Video Tutorial What’s Next? Congratulations!! Now you have installed UVdesk open source helpdesk on your Mac server successfully. The next step after installation, set up a mailbox with UVdesk to send & receive emails from UVdesk. Check out the link below to setup mailbox- How to Setup Mailbox : UVdesk Open Source Helpdesk Complete Installation Doc – UVdesk Open Source Open Source Helpdesk Installation on Ubuntu – UVdesk Open Source Helpdesk Installation on Windows using Xampp – UVdesk Open Source Helpdesk Installation on WAMP – UVdesk Open Source Helpdesk Installation on CentOS – UVdesk Are you in trouble? Let’s connect directly to UVdesk developers – UVdesk Forum! Developer Visit! Contact Us! Live Demo! Tag(s) eCommerce Helpdesk enterprise helpdesk Free Open Source Helpdesk helpdesk Helpdesk System for Startups Installation Installation guide Installation Open source Helpdesk Mac MAMP Open source Ticket ticket system Category(s) UVdesk