Best Multi-channel Practice For 2021

Updated 24 February 2022

Facebook Linkedin

Multi-channel practice

Magento is the most trendy word which doesn’t require any introduction when we talk about e-commerce platforms. It’s an open-source platform written in PHP which capacitates countless brands, retailers, and as well as sellers with the prime e-commerce platform its flexible solutions for continuous growth.

However, the flexible cloud solutions, it’s getting hit by the top brand’s retailers. Only Magento open-source can smartly tackle the dynamic buying pattern of the customers.

With the help of available e-commerce connectors solutions, you can easily sell on multiple marketplaces like eBay,  Amazon,  Etsy,  Flipkart,  WishReverbMercadoLibre, etc.


eBay is an immeasurable multinational e-commerce company that allows B2B and as well as B2C selling through its website.

However, using Magento eBay Connector you can import products, categories, orders from eBay to Magento or from Magento to eBay. furthermore, can add, edit manage multiple eBay accounts for mapping products, categories, orders.


Amazon is a legendary e-commerce cloud computing company based in Seattle, Washington. However, as we all are aware of Amazon’s credit, selling on it will enhance the value of your store.

A bunch of connectors is available in the market using which you can integrate your Amazon store with the e-commerce platform. You can import products, stock, as well as orders easily from your Amazon store to the e-commerce platform vice-versa. Check Amazon Connector for Magento 2 for a better understanding.


Flipkart is an eminent marketplace extensive website. Which allows the seller to sell their diverse product on this well-known marketplace they have registered. It’s promoting small big sellers to sell their products on a big online shopping plaza.

Using your e-commerce platform you can sell on the Flipkart marketplace with the help of connectors.

Multi-channel Practice

The secret behind the growing success of the e-commerce business is omnichannel selling. Multi-channel selling is a good strategy to maintain business consistency.

Nowadays it’s very common the seller has opted for this as a strategy to build a strong brand for generating more revenue.

Selling on multiple marketplaces through an e-commerce platform

Retailers can set up their website on e-commerce platforms only for managing the inventory that they get from the suppliers. Using the e-commerce platform, multiple marketplaces Amazon, eBay, Etsy and as well as Flipkart, etc to sell their product.


Using Magento 2 Akeneo Connector you can connect your Magento store with the Akeneo PIM software to manage thousands of products easily.

You import all the catalog data in Akeneo you can push that data into the Magento 2 store.

It works with simple, configurable, virtual types of products. The store owner can import information about the categories, attributes, configurable variations, attribute family, much more.

Customer Support

Customer Support

You will start getting customers on your store, Hence, it would be fine for you to manage your customers.

It wouldn’t be easy for you to manage your customers to solve their raised concerns.

Managing 1000’s of  Emails, FacebookTwitterYouTubeSlack, Disqus comments/feeds/tweets, Customer’s Order Details, Query, FeedbackAttachments, Typing the same reply, multiple times, Perform few tasks after every certain amount repetitively will definitely be hectic for you.

Any business the right time to solve their raised concerns can be the biggest to get positive reviews. However, your satisfied customers can get you referrals.

Furthermore, If you are selling on various marketplaces you are not using a helpdesk you will end up scratching your head.

A bunch of Helpdesk Systems is available you can select you can integrate your store with the helpdesk.

UVdesk is an e-commerce helpdesk with multi-channel multilingual support a wide array of features to help you provide quick & reliable customer support. In addition, it provides integrations for e-commerce retailers/sellers provide third-party integrations.

Ticket Formation

With the help of UVdesk Mailbox, you can configure your customer support email id then every email coming to your configured customer support email id will convert into the ticket which ensures you will never miss out on any single lead ticket that will remain open until you have not submitted the reply.


Furthermore, using the Form Builder App of UVdesk you can create any kind of form suiting to your business requirement after creating the form you will get embed code which you can paste anywhere online on the site. Now every entry on the form will convert into the UVdesk ticket.

The query raised by your customer regarding will convert into the ticket if that channel has been integrated with UVdesk.

Any queries support, kindly email us at support@uvdesk.com.

Category(s) Uncategorized
. . .

Leave a Comment

Your email address will not be published. Required fields are marked*

Be the first to comment.