Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
This App allows companies to generate tickets on UVdesk whenever any customer comments on any of their videos subscribed to the app. This proves to be an effective medium of communication for companies to interact with customers by directly replying to the tickets from their UVdesk dashboard.
The Customer account is automatically created and they can log in to UVdesk using their Google credentials and see tickets on their dashboard provided Google Login is enabled by the administrator.
At first, you need to Add a Channel upon installing this App on UVdesk. Once you have added the channel, you will see the videos available under that channel. Select the videos for which you want the ticket to be generated and then Click Subscribe Selected Videos.
When this app has been successfully integrated, any comments from the user on your selected video will be shown as tickets on your UVdesk dashboard.
Click here- Installation & Configuration Guide.
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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