Helpdesk System

For Ecommerce, Marketplace & Multichannel

UVdesk offers SaaS-based and Open Source helpdesk solution to easier the overall support process to deliver best customer service.



Helpdesk System

Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer support experience.


Single Software For Multi Channel Support


Integrate multiple marketplaces with UVdesk to support your valuable customer.

eg-Amazon, eBay, Etsy, Flipkart etc.

Ecommerce Store

Bridge the gap between eCommerce store and customer to respond faster.

eg - Magento, Prestashop, Shopify, CS-Cart, Opencart etc.

Website Upfront

Design your website front office forms as per your convenience.

eg - Contact Form, Feedback Form, Suggestion Form etc.

Mailbox Integration

Configure multiple email service providers with one platform to provide all around support.

eg - Gmail, Yahoo mail, Hotmail etc.

CMS Helpdesk Extension

Access UVdesk right from your CMS Platform without any cost...

It's absolutely Freee !

UVdesk SaaS Clients

Companies of several industries use UVdesk for delivering flawless customer support.

View All Clients



Ask the POA

Frank Olsen

Frank Olsen


Fetch Order Detail

Ecommerce Connected

Powerful Ecommerce Connected Orders, Real Time Support

UVdesk has various free eCommerce app for fetching order details from store, mutichannel integration and single sign on.

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UVDesk Efficient Tools

Efficient Tools

Efficient Tools

Simple, Ecommerce Store Connected, Reduce Support Time.

Save your time and improve productivity with the help of file viewer app, related articles, task management and much more.

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UVDesk Users Management

Workflow View

Users Management

Smart, Automated Workflow, Agent Privileges, Saved Replies.

Automate your processes by creating the set of rules and presets for ticket coming from different channel to respond faster.

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UVdesk Support Center Front View


UVDesk knowledgebase

A public library, a database of related information about specific topic.

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UVDesk binaka

Use it as an instant knowledge base or a contact form as per your ease on your website upfront.

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Form Builder

UVDesk form-builder

Build a form that suits the business requirements which is both beautiful and effective.

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customer reviews

These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now.

HOG Furniture

Owner at HOG Furniture

Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store.

Little Angels

Owner at Little Angels Prams

It is really a sophisticated app, and solves many of our problems and makes the flow automated plus the customer support is awesome and prompt.

Faozey Nurudeen


Excellent service. It has so many features not found in another help desk app and it is also very affordable and flexible. Support is fast and always ready to help.

Kate Anderson

Working at Banana Republic

Great support. Looks like good software.

Jay Allen

Owner at Underground Kulture

Very good support, recommend it.........

Frederico Saraiva

Owner at Tenda da Alma

Nice support staff. They responded quickly to their clients.

Humanity Said

Owner at Maraseel

Excellent support, he answers all questions, I recommend this service.

Ahmed Adel

Employee at -

Its very good ticket system, I have used it on my website and it serves a lot.

Ekele Seal Sampson

Owner at Kangro Mart

Great service and product! Fast response and great support from staff.

Sergio Obolevich

Owner at Ventas Medisim

Also Seen On

Increase sale by better support

Shakehand with a company who deals in eCommerce since last 8 years