Leading Customer
Our team is always ready to help! !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Open Source Customer
Customers
UVdesk offers SaaS-based and Open Source helpdesk solution to ease the overall support process to deliver best customer service.
1 MINUTE INTRO
UVdesk Open Source
Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer support experience.
Companies of several industries use UVdesk for delivering flawless customer support.
Vellore Institute of Technology
helpdesk.vit.ac.in/en/
India
Open University of Sri Lanka
helpdesk.ou.ac.lk/
Sri Lanka
National AIDS Commission
nac-helpdesk.uvdesk.com/en/
Malawi
Integrate multiple marketplaces with UVdesk to support your valuable customer.
eg-Amazon, eBay, Etsy, Flipkart etc.
Bridge the gap between eCommerce store and customer to respond faster.
eg - Magento, Prestashop, Shopify, CS-Cart, Opencart etc.
Design your website front office forms as per your convenience.
eg - Contact Form, Feedback Form, Suggestion Form etc.
Configure multiple email service providers with one platform to provide all around support.
eg - Gmail, Yahoo mail, Hotmail etc.
Access UVdesk right from your CMS Platform without any cost...
It's absolutely Free !
Shopify
Magento 2
Opencart
Prestashop
WordPress
Fetch Order Detail
UVdesk has various free eCommerce app for fetching order details from store, multichannel integration and single sign on.
Efficient Tools
Save your time and improve productivity with the help of file viewer app, related articles, task management and much more.
Workflow View
Automate your processes by creating the set of rules and presets for ticket coming from different channel to respond faster.
Integrates Apps As Per Your Needs To Get things done faster than ever
A public library, a database of related information about specific topics.
Use it as an instant knowledge base or a contact form as per your ease on your website upfront.
Build a form that suits the business requirements which is both beautiful and effective.
The best free, open-source helpdesk software you can find.
This software is perfect for our needs! Beautiful interface, good amount of features and customization (especially with email templates).Not to mention, the *free* support got on the forums was just amazing. I can't believe this free, open-source software has dedicated forum members eager to help you out with your issues. After setting everything up, it works perfectly!
Seth Weber
Network And System Administrator At Clarion Forest
Amazing helpdesk system with…
Amazing helpdesk system with multi-language feature very fast, light, safe, complete features and very well-structured and finally you will get real time support.
Hassane Dabai
IT Consultant | Digital Transformation Leader | Data Scientist
Awesome support
Awesome support! Tailored to my needs and the solution was provided in a timley manner
Agron Ferizi
DevOps | ICT/Cybersecurity
Thumbs up for the UVDesk Team!
Just finished the installation of the community-skeleton. Got trouble at the beginning but the UVDesk Team responded to it quickly. Need to do more tweaks but I already love it.UVDesk is simple, user-friendly and very functional.
Benison Sandoval
IT Professional
Shake hands with a company in eCommerce for the past 14 years
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