Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Bridge the gap between your Etsy Marketplace and Customer Support Service of your Etsy Customers. Confirm the order details fetching from Etsy Account on the ticket for the proper validation and avoid bogus queries.
Now, you can furnish close attention to each and every customer’s query coming from your Etsy Marketplace and resolve their issue in the less amount of time.
Click here- Installation & Configuration Guide
Why do you need Etsy App?
The integration of Etsy Marketplace App is super easy and takes less amount of time of the customer to integrate.
Improve the efficiency of your support staff by displaying the order related details on the ticket system. It reduces the time spent by the support staff by fetching the order related details on the ticket system only. No need to leave ticket system to check the details.
Show up under one roof:
Display the details of any order number of Etsy Marketplace on the ticket system to fasten the support process.
Save the agents for fraudulent queries:
This app will give an insight to your support staff about the customer’s request and their originality and it will help the support staff to serve the genuine customer in a better way.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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