Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Now you can fetch the order related details of the customer purchased products from Wish Webstore to the UVdesk Ticket System seamlessly and in few clicks.
The support staff or the agent can update the order ID and select Wish Store and then details of the entered order ID will be fetched on the ticket system in real time.
Wish App Integration saves the time of the support staff as they can see the order details to the support staff on the ticket system without leaving their UVdesk Portal.
Click here- Installation & Configuration Guide
View Order Details on the Ticket:
Now the support staff or the agents can view the details of any order number of Wis Online Store on the ticket system which will boost the support process.
Better Validation Process:
This app will assist the support staff or the agent to differentiate between authentic and fake customer by fetching the order related details on the ticket and save the time of the staff.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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