The integration of eBay with UVdesk will help in getting vital order related details of the customers for the better support. It will create a transparency among the support staff and they can distinguish the genuine customers.
By the help of this app, the agent can see details of the order from the eBay Marketplace on the ticket. The order related details will only be seen by the support staff only.
Why you need eBay App?
The support staff can see product name, description, payment, shipping method and much more of any order ID.
It will save the time and effort of your support staff by fetching the order related details on the ticket at one place.
Centralize the details in one place:
Streamline the details of any order number of eBay Marketplace on the ticket system to fasten the support process.
Improve the capability of the agents:
This app will clear all the doubts related to the order number provided by the client and help the agent offer better support to the customer.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.