For maintaining the work process and Delivering awesome support to the customer, it’s essential to integrate all communication app at one place because clients use the miscellaneous medium to approach the support and it can be any App.

Slack App integration with UVdesk is quite easy with your Slack App website, there is a few step and then you would be able to reply by Slack App with the support of UVdesk.

With the help of Slack App integration with UVdesk, notification will be forwarded to the slack and can be answerable by the Slack App as well.

The complete process for installation and configuration of the Slack App is given below:

• Login to your Uvdesk support panel
• On the dashboard you will see “App Center” menu under it, You will find “Slack App”.
• You will see four tabs-Overview, Documentation, Screenshots & Configure (after app installation).
• In the “Overview” section, you will see Install button.
• Install Slack App and add Slack Channel.
• Authorize UVdesk App by providing any Post to Channel.
• That’s it, Now UVdesk will notify Selected channel whenever a ticket is created on UVdesk.
• You can also reply to Ticket from slack.

Click here- Installation & Configuration Guide

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