Huge Support Knowledgebase
A centralized library of detailed information accessible to customers & agents.
Ticket Management System
Manage tickets on the go and let your agents focus on customers to get the best of the product.
Binaka
An automated tool built to provide quick response to your customer’s queries.
eCommerce Support
Enhance the support experience of your customer.
Ticket Formation
Our responsibility to resolve your query using robust ticket system.
Ticket Administration
Get your query generated as a ticket for efficient support
Task Management
Task creation by ticket thread in situation where plenty of technicalities are involved
Security
We follow top standard procedure because your data our responsibility
Huge Support Knowledgebase
A centralized library of detailed information accessible to customers & agents.
Ticket Management System
Manage tickets on the go and let your agents focus on customers to get the best of the product.
Binaka
An automated tool built to provide quick response to your customer’s queries.
eCommerce Support
Enhance the support experience of your customer.
Ticket Formation
Our responsibility to resolve your query using robust ticket system.
Ticket Administration
Get your query generated as a ticket for efficient support
Task Management
Task creation by ticket thread in situation where plenty of technicalities are involved
Security
We follow top standard procedure because your data our responsibility
Catalyst App For Your Support System
For maintaining the work process and Delivering awesome support to the customer, it’s essential to integrate all communication app at one place because clients use the miscellaneous medium to approach the support and it can be any App.
Slack App integration with UVdesk is quite easy with your Slack App website, there is a few step and then you would be able to reply by Slack App with the support of UVdesk.
With the help of Slack App integration with UVdesk, notification will be forwarded to the slack and can be answerable by the Slack App as well.
The complete process for installation and configuration of the Slack App is given below:
Click here- Installation & Configuration Guide
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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