Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Buying and Selling have become an integral part of our lives. We prefer to shop online as it saves time, it is relaxing and more options.
Providing online support to the customers is also vital and it defines the success rate of the online business. If the customers are happy and satisfied with the support quality then it will eventually lead to more sales.
Click here- Installation & Configuration Guide
There are fraudulent cases which waste a lot of time of the support staff. In order to validate the customer, we have eCommerce App for MercadoLibre, in which the support staff or the agent can fetch the order related details from MercadoLibre to the ticket system of UVdesk directly. In this way, no genuine customer will be missed and the agent can avoid the fraud cases.
All details in one place:
Fetch the details of any order number belonging to the MercadoLibre website on the ticket system to speed up the support process.
More Power to the agents:
This app will clear all the doubts related to the order number provided by the client and help the agent offer better support to the customer.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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