Supports Multiple eCommerce Channels
Connect with your customer's queries coming from different eCommerce Channels under one platform and provide supreme support to the customers and increase sales & revenue.
Secure Data Sync
Now, you can fetch order related data from eCommerce Platform to your UVdesk Tickets which will assist the support agent in validating the order of the customer and providing better solution.
UVdesk Helpdesk is integrated with eCommerce platform by which you can get the order details of any order id from any eCommerce platform like Amazon or eBay. The customer can select the eCommerce platform from the drop-down and enter the order id of the purchased order. After submitting the ticket, all other details related to that order id would be displayed.