Opencart App Integration:
Build a connection between your Opencart Webstore and the inquiry of your Webstore Customers. Affirm the order related details by fetching it from the Opencart Webstore on the ticket for the validation and avoid fraudulent queries.
Improve the efficiency of your support staff by displaying the order related details on the ticket system. It reduces the time spent by the support staff by fetching the order related details on the ticket system only. No need to leave ticket system to check the details.
Why do you need Opencart App Integration?
This app gets the order related details like Order ID, description, quantity, total price, unit price, shipping etc on the ticket directly for the support agent to validate the order and proceed with the resolution.
The integration of Opencart Channel is super easy and takes less amount of time of the customer to integrate.
Display Order Details on the Ticket:
Get the details of any order number belonging to the Opencart Online Store on the ticket system to boost the support process.
Save the agents from fraud Queries:
This app will assist the support staff or the agent to differentiate between authentic and fake customer by fetching the order related details on the ticket and save the time of the staff.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.