Amazon App

Amazon App

Bridge the gap between your Amazon Marketplace and Customer Support Service of your Amazon Customers. Confirm the order details fetching from Amazon Account on the ticket for the proper validation and avoid bogus queries. Now, you can furnish close attention to each and every customer’s query coming from your Amazon Store and resolve their issue in the less amount of time.

Amazon App integration is really easy. Just a few steps and then you are ready to fetch the order related from your Amazon marketplace to Ticket System. It helps the support staff or the agents to distinguish between the genuine and fraud customers and hence they can devote their time to the customers who really need their assistance on the ticket system.

A bridge between two platforms:

The support staff or the agents can check the details of any order number from Amazon Online Store directly on the ticket system.

More Power to the Support Staff:

This app will give a better understanding of the customer’s request and their originality and it will help the support staff to serve the genuine customer in a better way.

Supports Numerous Channels:

Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.

How can I help You!

Connect with your customer's query coming from the different eCommerce Channels under one platform and provide supreme quality of support to the customers.

Knowledge base

Stuck somewhere?
Checkout the Frequently Asked Questions for better result

Search FAQ

Support

Leave your problems to us. Create a ticket and get the solution from our skilled agents

Create Ticket

Schedule a Demo

Check out in-depth functionality of the helpdesk in real time by scheduling the demo

Set Time
Hand Ticket

Do you want to know more about this

Then you are at right place where you can provide all your support to your customer with managing all your assets for support.