Bridge the gap between your Amazon Marketplace and Customer Support Service of your Amazon Customers. Confirm the order details fetching from Amazon Account on the ticket for the proper validation and avoid bogus queries. Now, you can furnish close attention to each and every customer’s query coming from your Amazon Store and resolve their issue in the less amount of time.
Amazon App integration is really easy. Just a few steps and then you are ready to fetch the order related from your Amazon marketplace to Ticket System. It helps the support staff or the agents to distinguish between the genuine and fraud customers and hence they can devote their time to the customers who really need their assistance on the ticket system.
A bridge between two platforms:
The support staff or the agents can check the details of any order number from Amazon Online Store directly on the ticket system.
More Power to the Support Staff:
This app will give a better understanding of the customer’s request and their originality and it will help the support staff to serve the genuine customer in a better way.
Supports Numerous Channels:
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.