Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Shopify Order Fetch Module provides the bridge between Open Source Help Desk – UVdesk and Shopify webstore to speed up the support process and avoid fake queries.
Use the most enhanced Shopify order fetch module deliver an immediate response to your customers and raise the level of customer service using this order fetch module.
It helps the support staff or the agents to distinguish between the genuine and fraud customers and hence they can devote their time to the customers who really need their assistance on the ticket system.
Streamline the details of any order number of Shopify online store on the ticket system which will improve the support system and efficiency of the ticket.
This app will clear all the doubts related to the order number provided by the client and help the agent offer better support to the customer.
Add multiple eCommerce Channels in the UVdesk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
This module gets the order related details like Order ID, description, quantity, Total Price, Unit price, Shipping, etc on the support ticket immediately for the support agent to confirm the Order Details and proceed with the needful resolution.
Shopify Order Fetch Module integration is really easy with your Shopify Webstore. Just a few steps and then you are ready to fetch the order related details from your Shopify Store to Ticket System.
The account owner needs to do below configuration settings:
In order to fetch order details belonging to order from multiple Shopify Store, you need to create channels for each store. For this, you need to create a private app in each store and connect with UVdesk.
This module only allows fetching order details from Shopify store directly. In case you are looking for Shopify helpdesk module for UVdesk Open Source raise a request on our ticket panel.
Click Here – Installation & Configuration Guide
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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