Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
PrestaShop Order Fetch Module integrates Open Source Help Desk – UVdesk with your PrestaShop store to allow you to verify order related details on Support Ticket by fetching it from PrestaShop Webstore to speed up the support process and avoid fake queries.
This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately for the support agent to confirm the Order Details and proceed with the needful resolution.
The integration of PrestaShop Order Fetch Module is super easy and takes less amount of time of the customer to integrate. All information at one place Get the instant details of any Order Number of PrestaShop Webstore on the ticket system to speed up the support process.
Buy the PrestaShop Order Fetch Module from Webkul Store to get all required details to install and use the module.
This module makes the support process much easier as it enables you to fetch order related details on Support Ticket directly from your webstore, need not to login webstore while proving customer support.
Need not to share Webstore Credentials with the Support Assistants as this module allows to fetch the order details on any Service Ticket using Order ID to resolve Support Inquiry.
The plus point is any of your support agents can fetch order details on any ticket using the Order Id to define the Ticket Priority to reduce response rate time.
This module will give an insight to your support staff about all the order related information that will help to resolve the support request with the required actions. Order Validation will save support staff’s time from fraud inquires to use that time to serve the genuine customer looking for help.
Add multiple PrestaShop store with the UVdesk Open Source Help Desk as per the requirement and validate the details of the order number coming from your eCommerce Channel.
Click Here – Installation & Configuration Guide
Enter the subdomain below which you have chosen at the time of registration with UVdesk
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