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Magento 2 Helpdesk

Magento 2 Helpdesk


Now you can integrate UVdesk help-desk cloud Support service with your Magento.

This is an amazing module which integrates UVdesk Helpdesk Ticket System with Magento 2. It allows a registered user to create a ticket regarding its query. The admin and its assigned agents can manage all the tickets either from the Magento back-end or from the UVdesk Dashboard.

Features of UVdesk Ticket System

  • Integrate Uvdesk Helpdesk System with Magento 2 Store.
  • The admin can enable or disable this module from the back-end.
  • This module integrates UVdesk Helpdesk System with Magento Store.
  • Only registered users are allowed to create a ticket from the front-end.
  • Ticket reply to the customer can be sent either from Magento back-end or UVdesk Dashboard.
  • The filter option can be used to search any specific ticket using various properties.
  • A detailed information about the ticket is displayed using different labels and statuses.
  • The admin and its assigned has an option to attach any supported file in its reply message.
  • All the tickets can be managed either from Magento back-end or UVdesk Dashboard.

Click here – Installation & User Guide