Now you can integrate UVdesk help-desk cloud Support service with your Magento.
This is an amazing module which integrates UVdesk Helpdesk Ticket System with Magento 2. It allows a registered user to create a ticket regarding its query. The admin and its assigned agents can manage all the tickets either from the Magento back-end or from the UVdesk Dashboard.
Features of UVdesk Ticket System
- Integrate Uvdesk Helpdesk System with Magento 2 Store.
- The admin can enable or disable this module from the back-end.
- This module integrates UVdesk Helpdesk System with Magento Store.
- Only registered users are allowed to create a ticket from the front-end.
- Ticket reply to the customer can be sent either from Magento back-end or UVdesk Dashboard.
- The filter option can be used to search any specific ticket using various properties.
- A detailed information about the ticket is displayed using different labels and statuses.
- The admin and its assigned has an option to attach any supported file in its reply message.
- All the tickets can be managed either from Magento back-end or UVdesk Dashboard.
Click here – Installation & User Guide