Success Story Ask the POA

Improving Customer Services for Big Canoe Property Owners Association

Country

Georgia

UVdesk

SaaS

Industry

Real State
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Improving Customer Services for Big Canoe Property Owners Association

What purpose is your business or the organization is solving?

The Big Canoe is a 7,000-plus-acre gated community with recreational facilities situated and over seven gorgeous mountains in North Georgia and only an hour north of Atlanta.

Moreover, Big Canoe features 27 championship golf courses, three pools, a clubhouse, a marina, a well-maintained health club with massage services, a swimming club, a racquet club, and award-winning hiking and as well as trail program.

How is UVdesk helping you in managing customer support?

UVdesk help desk makes it easy for our team to collaborate and perform repetitive tasks automatically.

However, we are able to manage all our customer support and as well as smoothly without any effort.

Now we can also track the quality of services provided to our customers worldwide.

What does Ask the POA Group do?

The Big Canoe Property Owners Association (POA) is in charge of the upkeep, management, development, operation, and preservation of common buildings, stadiums and open space, trails, resorts, and as well as general services.

As well as the protection and preservation of the Big Canoe’s heritage, resources, and as well as resources.

What advice would you give to other Customers who have a business setup like you?

To accept responsibility for your triumphs and as well as mistakes and as well as you will need to take action, determine and as well as persevere, and be resilient.

Furthermore, the most significant aim has been to improve customer service and which we have done with UVdesk’s helpdesk.

How would you understand that UVdesk is the right answer for you?

The day of a customer care agent is not simple. A precise set of abilities require to success as a customer care agent.

Client service interview questions should be explicit enough to let the interviewer determine whether the candidate can deliver the most demanding service to the customer and which can be accomplished using the UVdesk help desk.

Good customer service not establish by accident. It arises as a consequence of UVdesk’s helpdesk, thus I would recommend contacting UVdesk here.

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