UVdesk installation from Magento Marketplace

Updated 17 May 2022

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Installation of UVdesk Ticket System

  • Go to the Magento(Adobe Commerce) marketplace website on Magento Marketplace and search for UVdesk helpdesk extension on the search bar. You will be redirected to the catalog page showing UVdesk helpdesk extension or you can directly go to UVdesk Helpdesk Extension

UVdesk Magento2 Extension

  • Create your account in the marketplace and place order to purchase the extension.

UVdesk Add to shopping cart

  • Once you have submitted the order, you will get a confirmation page showing order ID and extension details at the bottom.

Order Confirmation Page

  • Click on the Install button after which you will be redirected to Access Keys Page where you need to create the new access key.

Create New Keys

  • Click on Create New Access Key after which a pop up will appear asking for names of keys. You can write any name which can be used for further reference.

Access Key names

  • Once you have written the name and clicked OK, you can see you Public Key and Private Key under Magento2(Adobe Commerce) section. By default the status is enabled, you also have the option to disable the key.

Public and Private Key

  • Now open your terminal and make sure you are in the directory where Magento is installed. Type the following command :  composer require webkul/uvdeskconnector:2.0.0 

Install Webkul Connector

  • Next, after a successful run, it will ask for username and password. In username, you have to give your Public Key and in the password, you have to write the Private key which is there on your Magento marketplace account.

Auth Keys Required

  • Next, you have to run the upgrade command as php bin/magento setup: upgrade 

Magento Upgrade Command

  • After that, you have to run Magento compile command: php bin/magento setup: di: compile 

Magento Compile Command

  • At last to run deploy command: php bin/magento setup:static-content:deploy 

Magento Deploy Command

  • Once the command run is successful you can open Admin account of your Magento(Adobe Commerce) webstore and on the left-hand side, you can see UVdesk Connector option available as below.

Magento Store

For further instruction regarding how to configure UVdesk Connector on your Magento Store you can go to UVdesk Magento2 Helpdesk System Integration

Category(s) UVdesk
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