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Live Activity Reports Related To Agents, Tickets & Customers

Activity Record

Live Record  

Infographic reports related to agents, tickets, and customers will give accurate information in a very modest way. Using which you can track live ticket count in each segment, performance of your support agents plus satisfaction rate of your customers.

Live Ticket Count 

Reports

Infographic Ticket Status

Reports

Ticket Source Details

Reports

Accurate Data Related To The Agent’s Efforts 

ReportReportReport

Customer Rating Count

Report

Helpdesk is providing you the way to track live Live Activity Reports Related To Agents, Tickets & Customers will improve the overall quality of your support panel which will automatically rise satisfied customer ratio.

In the case of any doubt, please email us at support@uvdesk.com and we will surely come up with the best solution possible.

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Comments (2)

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  • Danish Qamar
    Hello Can I have this feature on self hosted environment
    • Himani Gupta
      Hello Danish,
      Nice day to you!!
      To get this feature you need to email support@uvdesk.com
      Thank You!!
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