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Live Activity Reports Related To Agents, Tickets & Customers

Updated 10 March 2022

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Live Record  

Infographic reports related to agents, tickets, and customers will give accurate information in a very modest way.

Using this you can track live ticket count in each segment, performance of your support agents plus satisfaction rate of your customers.

Live Ticket Count 

Ticket Source Details

Accurate Data Related To The Agent’s Efforts 

Customer Rating Count

Helpdesk is providing you a way to track live Activity Reports Related To Agents, Tickets & Customers. It will improve the overall quality of your support panel which will automatically rise the satisfied customer ratio.

In the case of any doubt, please email us at support@uvdesk.com and we will surely come up with the best solution possible.

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4 comments

  • Danish Qamar
    Can I have this feature on self hosted environment
    • Komal Sharma (Moderator)
      Hello Danish,
      Nice day to you!!

      To get this feature you need to email support@uvdesk.com.
      If you want to add this feature then this will be go with the customization work.

      Kind Respects,
      UVdesk Team

  • Danish Qamar
    Hello Can I have this feature on self hosted environment
    • Himani Gupta (Moderator)
      Hello Danish,
      Nice day to you!!
      To get this feature you need to email support@uvdesk.com
      Thank You!!
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