Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
The WooCommerce Order Fetch plugin allows users to connect several WooCommerce channels to the UVdesk open-source help desk.
It confirms the specifics of the order number on support tickets generated by each channel.
It enhances your helpdesk system’s capabilities by retrieving real-time order information from your customer’s WooCommerce website on a support ticket.
It also supports live order syncing and which saves time to support agents by verifying that a query is genuine.
Ecommerce is Fully Integrated
It includes a number of features in the helpdesk system.
UVdesk may Integrate with WooCommerce
The UVdesk Open Source Helpdesk and the WooCommerce store link.
Order Synchronization in Real-Time
All order-related information is retrieved in real-time.
Customer Service must be Better
The support person can provide continuous client care with this module.
1- Which version of UVdesk open-source does it support?
UVDesk version 1.0 or above requires to use of the WooCommerce Order Fetch module.
2- Is this module capable of retrieving customer inquiries from WooCommerce?
Only order-related information from a support ticket will be retrieved by this module.
3- On a WooCommerce ticket what kind of customer order details can we see?
This module supports tickets with order-related information such as order ID, description, quantity, total price, unit pricing, and as well as shipping.
4- Is it necessary to have the eCommerce package installed in order to utilize this module?
Yes, you must have the eCommerce package because it requires.
5- Is the module’s source code available for free?
It’s built on an open-source technology stack and so you can make changes as needed.
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