Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
Users can have more information from the customer during the ticket creation while using UVdesk’s custom field.
This module helps custom fields to be added to ticket forms, and consumers can use these fields to provide information at the time of ticket creation.
Customers’ custom field data can simply be refreshed by the admin.
Depending upon the requirements the admin can create the custom dependent field.
By encoding and validating the data, the admin can change the safety and persistence of any particular field.
Depending on the data needed, the admin can add different input kinds at once, such as choose, radio, checkbox, file, and date & time. are all examples of text boxes.
1-Is it possible for the admin to establish the security and validation for any custom field?
Yes, any custom field’s security and validation can be configured by the admin.
2-Can the admin use multiple input types?
The admin can add various input kinds at once, depending on the information needed, such as text box, text area, select, radio, checkbox, file, date, and time.
3-Is it possible for the admins to add additional information utilizing custom fields?
The admin can also add extra information in custom field options as needed by using the custom field.
4-Is it possible to alter customer-supplied custom field data?
The customer’s custom field information can be updated by the ticket handling agent/admin.
Click Here –Installation & Configuration Guide
Enter the subdomain below which you have chosen at the time of registration with UVdesk
Some of our site pages utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about site activity. Some cookies and other technologies may serve to recall personal information previously indicated by the site user. You may block cookies, or delete cookies, by adjusting the appropriate settings on your browser. Please consult the HELP menu of your browser to learn how to do this. If you block or delete cookies you may find the usefulness of our site to be impaired.