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CS-Cart Order Fetch – UVdesk Open Source

OpenSource

Paid


This CS-Cart Order Fetch module helps, you may link several CS-Cart channels with UVdesk open-source and confirm the specifics of the order number on support tickets generated by each channel. 

 

Why is the need for Open-Source CS-Cart Order Fetch this module?

This module streamlines and simplifies the support process. This module automatically populates the support ticket with order-related information such as Order ID, description, quantity, total price, unit pricing, shipping, and so on.

Allowing the support agent to confirm the order details and proceed with the necessary resolution.

 

Highlighted Features :

Provide prompt and Flawless Assistance

By checking order information over the ticket with this module, the reply master can resolve support queries faster.

 

Quick Double Resolution

Having all of your client questions and live order details in one location makes it easier to manage tickets.

 

Connection to Customer Order Data in Real-Time

Agents have real-time access to product listings, shipping information, pricing, and other information.

 

Customer Service for eCommerce

Check all of the relevant order details from each CS-Cart channel in a single dashboard.

 

FAQS

1-Which version of UVdesk open-source does it support?

UVDesk version 1.0 or above requires to use of the CS-Cart Order Fetch module.

 

2-Is this module capable of retrieving consumer inquiries from CS-Cart?

This module will only retrieve order-related information from a support ticket.

 

3-What kind of customer order details can we see on a CS-Cart ticket?

This module automatically populates the support ticket with order-related information such as Order ID, description, quantity, total price, unit pricing, shipping, and so on.

 

4-Is it required to install the eCommerce package in order to use this module?

Yes!! Because the eCommerce package is a must, you must have it.

 

5-Is the module’s source code available for free?

It’s designed on an open-source technology stack, so you can tweak it as needed in the future.

 

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