Leading Customer
Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
OpenSource Customer
Fornire una perfetta spiegazione circa le caratteristiche di base per i clienti e risolvere il dubbio in anticipo.
La cartella può essere creata secondo le esigenze del dipartimento relative ai vari problemi. Aiuta a distinguere il nome del tema e per la comprensione degli argomenti cui sono spiegati all’interno della cartella.
Vedi Di Più
Sotto la Knowledgebase Cartella, personale di supporto o il proprietario può creare più categorie. Queste categorie sono creati in modo che nessun articolo a caso o knowledge base riportato di seguito confonde i clienti.
Categorie fornisce un percorso per il cliente, in modo che si può andare a destra knowledge base riportato di seguito per cancellare i loro dubbi.
Una base di conoscenza o articoli vengono salvati i documenti da cui un cliente può recuperare preziose informazioni. Esso è in gran parte utilizzato per cancellare i dubbi al primo colpo.
Shakehand with a company who deals in eCommerce since last 8 years
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