Leading Customer
Team Always Ready to Help you !
It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek
Features which are crafted to meet your requirements for a perfect online customer support.
UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky
Catalyst App For Your Support System
OpenSource Customer
Proporcionam uma perfeita explicação sobre as características básicas para os clientes e resolver a dúvida de antemão.
A pasta pode ser criada de acordo com as necessidades do departamento, relacionados com as diferentes questões. Ele ajuda a distinguir o nome do tópico e dá uma visão sobre os temas que são explicados dentro da pasta.
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Sob a base de dados de Conhecimento da Pasta, equipe de apoio ou o proprietário pode criar várias categorias. Estas categorias são criadas de modo a que nenhum artigo aleatório ou base de dados de conhecimento confunde os clientes.
Categorias fornece um caminho para o cliente para que eles possam ir para a direita da base de conhecimento para limpar e tirar suas dúvidas.
Uma base de conhecimento ou artigos são guardados documentos a partir do qual um cliente pode obter informações valiosas. Ele é usado principalmente para limpar as dúvidas no primeiro tiro.
Shakehand with a company who deals in eCommerce since last 8 years
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