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It helps us do the most important thing while running your business, customer service. You must be able to answer your customer’s questions, and what better than to be able to do it within Opencart! Not so many, if not “none”, offer such a system within the admin environment. Very easy!
Mr. Jamos Tan
C.E.O of Dasnietgek

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UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky

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UVdesk has been very instrumental and helpful in taking care of the customer relationship aspect of our business. We have been able to set up a fully professional customer helpdesk system with the help of UVdesk and that aspect of the business is fully taken care of for us to focus more on expansion.
Mr. Mojibola Fowowe
Founder of Jibosky

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Fileviewer 应用程序

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UVdesk服务台实施了一个新的特性，称为”观察者文件”，其中支持工作人员和客户可以查看文档，直接或他们可以下载的文件融入其当地的系统，然后他们可以查看的文件。

“观察者文件的”功能是有益的。假设的支助工作人员有一个很大的支票来检查和如果所有的票有任何种类的文件连接后，这将是一个繁琐的过程对于支持工作人员下载，检查文档，然后回到UVdesk系统和答复。与”文件中的观察者”，支持工作人员可以立即查看文档，并准备答复，并高效率地工作。

“观察者文件”是一个小的功能，但它具有巨大的发挥作用，支助工作人员和客户。它不仅可以节省宝贵的时间，但这也使得你的服务支持观标准的先进功能的”看和下载”的文件。

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