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Language Translation in UVdesk Open Source Helpdesk

Updated 23 May 2023

Ci spiace, ma questo articolo è disponibile soltanto in English.

Category(s) Symfony uvdesk

Himani Gupta 23 May 2023

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15 comments

Jussef Martinez Feb 16, 2021 at 04:12

Como puedo traducir la aplicación en español

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Himani Gupta (Moderator) Feb 16, 2021 at 06:09
Hola Jussef Martinez,
¡¡Buen día para ti!!
Siga la guía de usuario anterior paso a paso para traducir UVdesk en español. Realice los cambios en el archivo de traducción messages.es.yml y continúe.
Aún así, tiene más dudas o cualquier tipo de problema, escriba un correo electrónico a support@uvdesk.com
Amables respetos
Equipo UVdesk

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- Daniel Dec 24, 2021 at 17:41
  Donde esta ese archivo
  
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  - akshaykrsingh.bd358 (Moderator) Jun 1, 2023 at 13:22
    Hi Daniel
    Thank you for connecting with us. Please let us know your complete query so that we can assist you accordingly. You can also reach us at support@webkul.com and we will assist you.
    
    Thanks & Regards
    Webkul Team.
    
    Rispondi
Aanchal Chaudhary (Moderator) Dec 27, 2021 at 07:31
Hola Jussef Martinez,
¡¡Buen día para ti!!
Debe agregar un archivo de traducción para su idioma, como messages.es.yml, como instantánea en el manual del usuario, por favor, échele un vistazo y haga lo mismo como se menciona en consecuencia, también puede cambiar la aplicación en español.
Aún tiene más preguntas o cualquier tipo de problema, escriba un correo electrónico a support@uvdesk.com

Saludos cordiales,
Equipo UVdesk !!

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Eduardo Mar 4, 2021 at 01:44

Hola!
Tengo un problema. El tutorial funciona perfectamente con env=dev, pero al pasar a env=prod solo funciona el idioma ingles. Si intento acceder “http://domain.name/es/” me da un error 404.

Ayuda?

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Himani Gupta (Moderator) Mar 15, 2021 at 12:43
Hello Eduardo,
Download the community project zip from the website – https://www.uvdesk.com/en/ and try to set it up. Update all translation steps as mentioned in the above user guide and lastly clear the cache.
Still, you are getting the same issue, feel free to contact us at support@uvdesk.com
Kind Respects
UVdesk Team

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David Aug 6, 2021 at 17:41

Why not include the language selection in the options?
Updating the script will overwrite the files …

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Himani Gupta (Moderator) Aug 9, 2021 at 06:44
Hello David
Glad to see you here!!
This is something we need to work on. Currently, you can update the file to get a community helpdesk in the desired language.
Thanks for your time and writing to us 🙂
Have a great day ahead.
Kind Respects
UVdesk Team

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Sergii Dec 9, 2022 at 11:56

If you want to add a new language, then you need it in the file
If you want to add a new language it will not work
/ua/member/dashboard
to make it work, you need to add to the file
/vendor/uvdesk/core-framework/Services/UVDeskService.php

into a function
public function getLocalesList()
Your language.
For example
‘ua’ => $translator->trans(“Ukraine”),

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Komal Sharma (Moderator) May 16, 2023 at 13:34
Hello Sergii,

Thanks for updated here, we will add this update line in our blog.

Kind Respects
UVdesk Team

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Jas Hast Apr 3, 2023 at 12:43

Doesn’t work. i changed the parameters in translation.yaml and services.yaml but only fallback is set to de now. Default locale is still set to en and de is not working. If I try to open the de site I get an error: No route found for “GET /de/nutzer/dashboard”
Can anybody help solving this problem?
Thank you!

Rispondi

Komal Sharma (Moderator) May 17, 2023 at 11:55
Hello Jas Hast,

We have checked but we are not able to reproduce this issue. Can you please share your composer.json and composer.lock file. You can please share on the our official uvdesk forums. Please follow the below link:

https://forums.uvdesk.com/

Also, you can create a ticket on our support helpdesk from here:

https://support.uvdesk.com/en/customer/create-ticket/

Kind Respects
UVdesk Team

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Bastian Apr 3, 2024 at 09:52
Have you managed to get it to work? I am facing the same issue. No route found for de.

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- Sanjeev May 2, 2024 at 13:51
  Check and update below file as per your locale.
  
  path path: config/packages/translation.yaml
  
  framework:
  default_locale: de
  translator:
  default_path: ‘%kernel.project_dir%/translations’
  fallbacks:
  – de
  
  File path: config/services.yaml
  
  parameters:
  locale: ‘de’
  
  Now finally clear your project cache using below command from root directory of project:
  
  php bin/console c:c
  
  Hope it will work for you !!
  
  Reference video – https://webkul.chatwhizz.com/share/view-recording/663396dd4a84e7385f6358aa
  
  Rispondi

Language Translation in UVdesk Open Source Helpdesk

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