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(English) Open Source Helpdesk Installation on WAMP – UVdesk

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Comments (7)

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  • Le
    Hi, Does this come with Binaka app?

    Thanks

    • Himani Gupta
      Hi Le,
      Thank you for showing your interest in our new open source helpdesk project.
      As of now, Binaka app doesn’t include in UVdesk Opensource solution.
      Hopefully, we will implement it in our next update, till then stay tuned with us.
      Thanks for reaching us and have a great day ahead!
  • joel
    What is the password and database name,i get to that stage and am stuck.
    • Himani Gupta
      Hello Joel,
      The database and password name should be your MySQL credential.
      I would like to request you to share the screenshot at support@uvdesk.com where you’re stuck so that we can provide you the solution accordingly.
      Kind Respects
      UVdesk Team
  • Donald
    Hi

    Is there a way to bypass the PHP mailparse extension requirement? I want to host the solution on a shared platform and unable to enable the exertion.

    • Himani Gupta
      Hello Donald,
      Nice day to you!!
      Since PHP mailparse extension required for parsing email message in order to create a ticket. To do so, you have to enable this extension with the help of your server provider.
      For further help or any assistance you may reach out to us at support@uvdesk.com
      Thanks & Regards
      UVdesk Team
    • Himani Gupta
      Hello Donald,
      Nice day to you!!
      Since PHP mailparse extension required for parsing email messages in order to create a ticket in this community helpdesk project.To do so you have to enable this extension. In case of shared hosting, you may contact your server provider to enable this.
      For further help or assistance, you may reach out to us at support@uvdesk.com
      Thanks & Regards
      UVdesk Team
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