Attempted to call function “imap_open” from namespace “Webkul\UVDesk\MailboxBundle\Console”.
We found a solution:
I cant explain how this fixes the problem but it did seem to.
despite PHP reporting that imap extension is installed and me confirming it works by running a test script in the browser it wasnt working on the command line. So,basically reinstalled imap and dependancy php-curl (See below the steps for Linux but i would imagine the same principle should work for Windows. The odd thing is those extensions were installed – so maybe it was an update that was required. my guess is the browser may be running php 7.3 (IMAP works for the browser) but the command line is using php 7.4 which didnt have imap and curl extensions installed. I ended up with two versions of php quite by accident – i dont know how 7.4 got on my server
Hello Rob Pearce,
Glad to know that your issue has been resolved.
Keep stay & deliver better customer support with UVdesk open source Helpdesk. Thanks & Regards
UVdesk Team
Hello SudoBash,
Nice day to you!!
Kindly download the latest version of community helpdesk from here -https://github.com/uvdesk/community-skeleton/
You can configured email settings by using the GUI. In the latest update there is no need to set up a backend configuration for the mailbox.
The only thing which you need to update i.e Site_Url in Uvdesk.Yaml instead of default URL.
Thank You!!
I got that working and enabled SMTP through my provider.
I can send a test email with:
./console swiftmailer:email:send –from user@domain.com –to user@domain.com –subject Test –body Test –mailer mailer_#
I receive the Test email in my inbox almost immediately, but when I create a user agent or click forgot password, I get NO email…
Hello SudoBash,
Sounds great!!
To enable user forget email notification you need to set up email settings first by navigating through Settings-> Email Settings
Kindly make a try and update us if still exists by emailing us at support@uvdesk.com
Thank You!!
Hello Marice
Kindly provide the read & write permission for config folder – chmod 777 -R path of config folder of UVdesk project Thanks & Regards
UVdesk Team
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Attempted to call function “imap_open” from namespace “Webkul\UVDesk\MailboxBundle\Console”.
We found a solution:
I cant explain how this fixes the problem but it did seem to.
despite PHP reporting that imap extension is installed and me confirming it works by running a test script in the browser it wasnt working on the command line. So,basically reinstalled imap and dependancy php-curl (See below the steps for Linux but i would imagine the same principle should work for Windows. The odd thing is those extensions were installed – so maybe it was an update that was required. my guess is the browser may be running php 7.3 (IMAP works for the browser) but the command line is using php 7.4 which didnt have imap and curl extensions installed. I ended up with two versions of php quite by accident – i dont know how 7.4 got on my server
sudo apt install php-imap
463 sudo phpenmod imap
464 sudo apt update
465 sudo apt
467 sudo apt upgrade -y
468 sudo reboot
469 sudo apt update
470 sudo apt upgrade
471 sudo apt autoremove
472 sudo reboot
477 sudo add-apt-repository ppa:ondrej/php
478 sudo apt-get update
479 sudo apt-get install php-curl