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(English) How to Refresh Mailbox Using Cron Job in UVdesk OpenSource

Updated 31 May 2023

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9 comments

  • Vitaly
    In my case, I just added ‘php /path_to_project_folder/bin/console uvdesk:refresh-mailbox your_mailbox_id’
    to crontab and everything works fine.
    So what is the purpose of function ‘execute’ overridding and the line ‘php /project_root_forlder_path uvdesk:refresh-mailbox’ in your crontab expression?
    • Himani Gupta (Moderator)
      Hello Vitaly,
      Nice day to you!!
      what is the purpose of function ‘execute’ overridding and the line ‘php /project_root_folder_path uvdesk:refresh-mailbox’ in your crontab expression?
      >> The execute function associated with the community project script not crontab expression. You can go with the user guide to setup cronjob and start delivering excellent support.
      Still, you have a further issue or any kind of doubt, reach out to us at support@uvdesk.com
      Kind Respects
      UVdesk Team
  • Reza
    and what about wamp server on windows? Please provide a simple and easy package to windows
    • Komal Sharma (Moderator)
      Hello Reza,

      You can refers the below link for the how to add a cronjob on windows:

      https://docs.active-directory-wp.com/Usage/How_to_add_a_cron_job_on_Windows/Scheduled_tasks_and_cron_jobs_on_Windows/#using-the-command-line-tool-schtasks-exe

      Still, you have a further issue or any kind of doubt, reach out to us at support@uvdesk.com

      Kind Respects,
      UVdesk Team

  • Mahfuz
    HOW DO I DO IN WINDOWS
    • Komal Sharma (Moderator)
      Hello Mahfuz,

      You can refers the below link for the how to add a cronjob on windows:

      https://docs.active-directory-wp.com/Usage/How_to_add_a_cron_job_on_Windows/Scheduled_tasks_and_cron_jobs_on_Windows/#using-the-command-line-tool-schtasks-exe

      Still, you have a further issue or any kind of doubt, reach out to us at support@uvdesk.com

      Kind Respects,
      UVdesk Team

  • Luis Felipe
    Hello.

    When I create a ticket and send it by mail, this error appears in the log. Could someone help me?

    HOSTS – – [30/May/2023:15:00:51 +0200] “GET /bundles/uvdeskcoreframework/images/country-flags/es.png HTTP/1.1” 404 131100 “http://–/en/member/ticket/view/2” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36”

    • akshaykrsingh.bd358 (Moderator)
      Hello Luis
      Thank you for connecting with us. We are really sorry that you are facing issue while sending the mail. So regarding the same, I have created a ticket https://webkul.uvdesk.com/en/customer/ticket/view/448131 on your behalf and our team will assist you accordingly.

      Thanks & Regards
      Webkul Team.

  • Gerhard
    Hi!
    These steps are not clear. Even when looking at the responses in some comments directing users here. https://docs.active-directory-wp.com/Usage/How_to_add_a_cron_job_on_Windows/Scheduled_tasks_and_cron_jobs_on_Windows/#using-the-command-line-tool-schtasks-exe

    Can you please indicate where the command must be run in windows? Yes I created a scheduled task, but where do I run the command from? PowerShell? CMD? XAMPP Shell?

    Regards

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