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Catalyst App For Your Support System

Shopify Helpdesk

Shopify Helpdesk


Now you can integrate the UVdesk with which you can let your buyers visiting your eCommerce store raise a ticket for their concern like a help desk system, and you can send them replies for the same and much more.

Features Of Shopify Helpdesk

  • Admin can get connected to the buyers’ query directly.
  • A very well managed and categorized helpdesk system for both Admin and enquirer.
  • An embed widget will get displayed in the eCommerce store.
  • Buyers can raise ticket related to any concern and admin can reply to those tickets.
  • Both admin and buyer can view the history of tickets.
  • Admin will have to sign up to UVdesk if he/she does not have an existing account.
  • This app is free of cost.
  • Both admin and customer get notified on the new query and new reply respectively.

Click here – Installation & User Guide